ISO is a checklist/document of quality management standards that provides guidelines for the legal assurances and specifications of products, processes, and services. It can be used to ensure a business’s efforts are consistent and fit for purpose. For a business strategist, it can help reduce costs by minimizing errors. It is also imperative to access a new market.

In this session, we introduce the key requirements, terms, and definitions of the principles, as well as the structure and common framework for management system standards.